1. Introduction
Welcome to One Key Conversation, accessible at https://onekeyconversation.com/. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.
By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our site.
2. Information We Collect
2.1 Information You Provide Directly
We may collect personal information that you voluntarily provide to us when you:
- Contact us via any forms or email addresses on the site
- Subscribe to newsletters or updates
- Register for or use any services we offer
The types of information we may collect include your name, email address, and any message content you choose to submit.
2.2 Information Collected Automatically
When you visit our website, certain information is collected automatically by us and our third-party service providers, including:
- IP address and approximate geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on those pages
- Referring URL (the site you came from)
- Date and time of your visit
3. Cloudflare Turnstile (Bot Protection)
Our website uses Cloudflare Turnstile, a privacy-preserving CAPTCHA alternative provided by Cloudflare, Inc. Turnstile helps us verify that visitors are human without compromising your privacy.
When you interact with features on our site protected by Turnstile, Cloudflare may collect and process certain technical data, including:
- Browser and device characteristics
- Network information (such as your IP address)
- Interaction data used for bot detection signals
Cloudflare Turnstile is designed to operate without cookies and avoids the use of personally identifiable information where possible. For full details on what data Cloudflare collects and how it is used, please refer to Cloudflare’s Turnstile Privacy Policy: https://www.cloudflare.com/en-gb/turnstile-privacy-policy/.
By using our website, you acknowledge and agree that Cloudflare Turnstile may process your data as described in Cloudflare’s privacy documentation.
4. How We Use Your Information
We use the information we collect for the following purposes:
- To operate and maintain our website
- To respond to your inquiries and provide customer support
- To send administrative information, such as updates to this policy
- To protect the security and integrity of our website (including via Cloudflare Turnstile)
- To analyse usage trends and improve our website’s functionality and user experience
- To comply with applicable legal obligations
5. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under the following legal bases:
- Consent – where you have given us clear consent to process your data for a specific purpose
- Legitimate interests – where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights
- Legal obligation – where we are required to process data to comply with applicable law
6. Sharing of Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service providers: We may share data with trusted third-party service providers who assist us in operating our website (such as Cloudflare), subject to confidentiality obligations
- Legal requirements: We may disclose your information where required to do so by law or in response to valid requests from public authorities
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
All third parties with whom we share data are required to treat your data securely and in accordance with applicable privacy laws.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. We may use:
- Strictly necessary cookies – required for the site to function correctly
- Analytics cookies – to understand how visitors interact with our website
- Preference cookies – to remember your settings and choices
You can control your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our site. Cloudflare Turnstile is specifically designed to function without the use of tracking cookies.
8. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When data is no longer required, we will securely delete or anonymise it.
9. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right of access – to request a copy of the personal data we hold about you
- Right to rectification – to request correction of inaccurate or incomplete data
- Right to erasure – to request deletion of your personal data in certain circumstances
- Right to restrict processing – to request that we limit how we use your data
- Right to data portability – to receive your data in a structured, machine-readable format
- Right to object – to object to our processing of your personal data
- Right to withdraw consent – where processing is based on consent, to withdraw it at any time
To exercise any of these rights, please contact us using the details in Section 12. We will respond to your request within 30 days.
10. Children’s Privacy
Our website is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can take appropriate steps to delete it.
11. Security of Your Information
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
12. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have a concern about how we handle your data, please contact us at:
One Key Conversation
https://onekeyconversation.com/
13. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we do, we will revise the Effective Date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Your continued use of our website after any changes are posted constitutes your acceptance of the updated policy.